How it works
One platform. Sensors, substations, cloud and a real team behind it.
The new generation of XiltriX. Purpose-built sensors, smart substations that keep working through power and network outages, and a mobile-first cloud, all on one subscription.
Smart, self-sufficient
Incubators
(temperature, humidity, CO₂/O₂, …)
Fridges & freezers
(temperature, power consumption, door contact, …)
Environmental
(ΔP, ambient CO₂/O₂, temperature, humidity, VOC, …)
Cryo tanks
(internal/external temperature, LN₂ level, weight, …)
Cloud
Buffered, SSO, REST API
Human operations
24/7 watch, escalate, act
Your team
Mobile UI, WhatsApp, email
Why this platform is different
Five promises the platform is built on.
Open any pillar to see how it works.
Commercial models
Pay the way that fits your CFO.
Hardware, platform and 24/7 service can be bundled or split, capex or opex, upfront or spread. Mix and match per site.
All-in subscription
DefaultCovers, Hardware + platform + 24/7 monitoring + maintenance + firmware
Paid, Monthly or yearly, per site
Best for, Labs that want one line item, zero capex
Hardware upfront + SaaS
Covers, Sensors and substations bought once
Paid, Capex on hardware, monthly SaaS for platform and monitoring
Best for, Buyers with capex budget but opex-only software policy
Lease-financed hardware + SaaS
Covers, Same coverage, hardware via a 3rd-party lease or factoring partner
Paid, 36 / 48 / 60-month lease, SaaS monthly
Best for, Groups that want opex-only, hardware off their balance sheet
Pay-per-sensor
Covers, Everything included, priced per active sensor
Paid, Monthly, scales up and down
Best for, Pilots, growing sites, seasonal capacity
Enterprise MSA
Covers, Multi-site, multi-year, harmonised SOPs
Paid, Annual, single PO, framework contract
Best for, Global pharma and CDMO rollouts
We work with lease and factoring partners so hardware never has to hit your balance sheet if you don't want it to.
Three tiers, one platform
Start with monitoring. Add efficiency and intelligence when you're ready.
Every tier is fully covered by the 24/7 human ops team. Higher tiers add data you can act on, and an AI copilot with humans in the loop.
Core
Monitoring you can trust
- ✓All sensors, unlimited users, unlimited entities
- ✓Warning and critical alarms, cascading WhatsApp / email / phone
- ✓24/7 human ops watching alongside your team
- ✓Mobile UI, floor plans, dashboards
- ✓REST API, SSO / MFA, ISO 27001, GMP
- ✓Standard reporting and audit trail (21 CFR Part 11)
Most popular
Plus
Operational efficiency
- ✓Everything in Core
- ✓Lab benchmarking against the anonymised XiltriX network
- ✓Efficiency insights: freezer / incubator utilisation, empty shelves, energy hotspots
- ✓Predictive maintenance on compressors, doors and seals
- ✓Custom SOPs and workflow automation into CMMS (Maximo, SAP PM, Coupa)
- ✓Advanced scheduled reporting and per-department dashboards
- ✓Priority support with a named CSM and quarterly review
Intelligence
Knowledge-graph copilot, humans in the loop
- ✓Everything in Plus
- ✓XiltriX knowledge-graph bot: natural-language questions across assets, alarms, SOPs, calibrations, batch records
- ✓Human-in-the-loop review on every high-impact answer, full audit trail
- ✓Cross-lab intelligence and recommendations from the wider network
- ✓Root-cause assistant correlating alarms with environment, power, door and staff events
- ✓Compliance copilot: deviation drafts, CAPA suggestions, inspector-ready narratives
- ✓Custom integrations and bespoke data-science models
- ✓Dedicated pod: solutions architect plus ops lead
Indicative list prices and per-tier pricing in the client & prospect portal. Talk to us about a custom mix.
Three ways forward.
Pick the one that fits where you are today.